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Claims

SIU does not handle claims for any insurance carrier. However, we are more than happy to assist with reporting of new claims to insurance company claim departments and assist with ongoing claim communications.


If you do not have access to your insured’s policy number, email marketing at marketing@siuins.com or call us at 678-498-4560.

Contact SIU’s Claims Staff:
PH: 678.498.4750
TF: 800.568.1700
FX: 678.498.4760
Email: claimsreporting@siuins.com

TIPS TO FOLLOW:
  • Report incidents such as fire, burglary, vandalism, or other emergencies to the authorities immediately. If authorities are dispatched, provide them with detailed information and keep thorough records for future reference.
  • Notify your insurance company about the claim as soon as possible.
  • Document the damages by taking photographs or videos before starting any cleanup. This documentation may be required by the adjuster for review.
  • Carry out emergency repairs to prevent further damage and save all related receipts.
  • If the property is unsafe and you need to temporarily relocate, retain all receipts for expenses incurred.
  • Remain accessible to the claims representative and/or adjuster.

Report a claim
  • Report incidents such as fire, burglary, vandalism, or other emergencies to the authorities immediately. If authorities are dispatched, provide them with detailed information and keep thorough records for future reference.
  • Notify your insurance company about the claim as soon as possible.
  • Document the damages by taking photographs or videos before starting any cleanup. This documentation may be required by the adjuster for review.
  • Carry out emergency repairs to prevent further damage and save all related receipts.
  • If the property is unsafe and you need to temporarily relocate, retain all receipts for expenses incurred.
  • Remain accessible to the claims representative and/or adjuster.

Contact Information by Carrier

The carriers prefer that claims be reported directly to the contact in the drop-down menu below:

IAT / Acceptance

PHONE: 866-576-7971

FAX: 919-834-0855

EMAIL: new.loss@iatinsurance.com

American Modern

PHONE: 800-543-2644

FAX: 513-388-5155

EMAIL: PLclaims1@amig.com

Ategrity Specialty

PHONE: 480-237-2417

FAX: 602-419-2977

EMAIL: claims@ategrity.com

Burlington

PHONE: 336-586-2500

FAX: 336-586-2808

EMAIL: claimnotice@ifgcompanies.com

Century Insurance Group

PHONE: 800-825-9489

EMAIL: newclaim@centurysurety.com

SUBMIT ONLINE: https://www.centurysurety.com/report-a-claim/

CNA

PHONE: 877-262-2727 (#4)

EMAIL: lossreport@cnaasap.com

Colony

PHONE: 800-456-8458 ext. 7204

FAX: 303-773-7373

EMAIL: claimreporting@colonyspecialty.com

Columbia

PHONE: 800-356-5750

FAX: 402-916-3031

EMAIL: claims@nationalindemnity.com

Essex

PHONE: 800-362-7535

EMAIL: newclaims@markelcorp.com

First Financial

PHONE: 336-586-2500

EMAIL: claimnotice@ifgcompanies.com

National Casualty

PHONE: 800-423-7675

FAX: 480-483-6752

EMAIL: sicreportaloss@scottsdaleins.com

National Indemnity (NICO)

PHONE: 800-356-5750

FAX: 402-916-3031

EMAIL: claims@nationalindemnity.com

National Fire & Marine

PHONE: 800-356-5750

FAX: 402-916-3031

EMAIL: claims@nationalindemnity.com

National Liability & Fire

PHONE: 800-356-5750

FAX: 402-916-3031

EMAIL: claims@nationalindemnity.com

Occidental (Commercial Auto/Trucking)

PHONE: 800-525-7486

FAX: 919-834-0855

EMAIL: new-loss@ofc-wic.com

Occidental (Commercial package/liability claims)

PHONE: 888-389-0598

FAX: 402-342-0097

EMAIL: newloss@iatspecialty.com

Penn America

PHONE: 800-788-4780

FAX: 800-224-4170

EMAIL: claims@global-indemnity.com

RLI

PHONE: 800-526-1754 / 800-444-0406

FAX: 866-692-6796

EMAIL: new.claim@rlicorp.com

Safeway Insurance Company

PHONE: 678-319-4425 / 888-203-496

FAX: 800-896-5375

EMAIL: gaclmfax@safewayins.com

Scottsdale (Nationwide E&S)

PHONE: 800-423-7675

FAX: 480-483-6752

EMAIL: essreportaloss@nationwide.com

Stratford

PHONE: 201-847-8600

FAX: 201-847-1780

EMAIL: reportaclaim@westernworld.com

Tower Hill

CLAIMS: Must be reported directly to carrier at 888-795-7256

EMAIL: claims@thig.com

United National

PHONE: 610-664-1500

FAX: 610-660-8885

EMAIL: claims@uai-group.com

Voyager/American Reliable

PHONE: 800-245-1505

FAX: 800-224-4170

EMAIL: claims.first.notice@americanreliable.com

Western World

PHONE: 201-847-8600

FAX: 201-847-1780

EMAIL: reportaclaim@westernworld.com

Capitol Indemnity/Capitol Specialty

PHONE: 800-475-4450

EMAIL: pcclaims@capspecialty.com

Colony

PHONE: 800-456-8458

EMAIL: claimreporting@colonyspecialty.com

Essex/Evanston

PHONE: 800-362-7535

EMAIL: newclaims@markelcorp.com

GeoVera

PHONE: 800-735-8086

EMAIL: gvclaims@geovera.com

Great Lakes Insurance

PHONE: 678-498-4750

FAX: 678-498-4760

EMAIL: claimsreporting@siuins.com

SUBMIT ONLINE: Insured Form

SUBMIT ONLINE: Agent Form

Hartford

PHONE: 800-327-3636

EMAIL: lossconnect@thehartford.com

ICAT

PHONE: 866-789-4228

EMAIL: faxfnol@boulderclaims.com

Lexington

PHONE: 877-873-9972

EMAIL: lexingtonhomeownersproperty@aig.com

Lloyd's

PHONE: 678-498-4750

FAX: 678-498-4760

EMAIL: claimsreporting@siuins.com

Lloyd's (policies with QBH prefix)

PHONE: 866-391-9675

EMAIL: yorkclaimsintake@yorkrsg.com

Lloyd's (policies with SIA prefix)

PHONE: 770-381-8855

EMAIL: claims@plsclaims.us

USLI

PHONE: 610-688-2535

EMAIL: newlosses@usli.com

USLI - Devon Park

PHONE: 610-688-2535

FAX: 610-687-9398

EMAIL: newlosses@usli.com

Nautilus

PHONE: 800-423-7675

FAX: 480-281-0794

EMAIL: nicclaims@nautilus-ins.com


Lloyds / Great Lakes Online Claims Reporting:

Downloadable blank claim forms:

General Liability Form

Property Form

Automobile Form

SOUTHERN INSURANCE UNDERWRITERS, INC.


GEORGIA OFFICE

PH 678.498.4500 TF 800.568.1700 FX 678.498.4600

4500 MANSELL ROAD ALPHARETTA, GA 30022

GEORGIA MAILING ADDRESS

P.O. BOX 105609 • ATLANTA, GEORGIA 30348-5609

FLORIDA OFFICE

PH 407.671.7464 TF 800.866.3324 FX 407.671.9262

1035 GREENWOOD BLVD, STE 121 LAKE MARY, FL 32746-5412

FLORIDA MAILING ADDRESS

P.O. BOX 105609 • ATLANTA, GEORGIA 30348-5609